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Terms of Service

24ECU — Terms of Service (TuningMarketplace) Last updated: October 12, 2025 Company (Controller/Operator): 24ECU Email: [email protected] Address: Baia Mare, Romania, str. Paraului nr. 33 These Terms of Service (the "Terms") govern access to and use of the TuningMarketplace website and services (the "Platform"). By creating an account or using the Platform, you agree to these Terms. 1. The Platform & Roles Marketplace only. 24ECU operates a peer‑to‑peer marketplace where users ("Tuners" and "Buyers") list, request, purchase, and exchange digital tuning/modification files and related services (collectively, "Solutions"). 24ECU is not a party to transactions between users. Account types. Any verified user may act as Buyer and/or Tuner. Age/eligibility. You must be at least 18 years old and have legal capacity to contract. 2. Accounts & Security Registration. You must provide accurate information and keep credentials secure. You are responsible for all activity under your account. Security. Enable recommended security measures (e.g., strong passwords); notify us immediately of unauthorized use. Multiple accounts. Prohibited where used to manipulate fees, bonuses, reviews, or rankings. 3. Listings, Requests & Transactions Requests. Buyers may post Request Tuning jobs. Tuners may respond with offers. Order flow. Unless otherwise specified, orders are concluded when the Buyer accepts an offer or completes a purchase of a listed Solution. Delivery. Tuners must deliver the Solution as described. Buyers must examine deliveries promptly and raise disputes within the stated period (see §10). 4. Platform Credits/Coins & Currency Exchange Virtual credits. The Platform may use credits/coins ("Credits") for payments. Credits are a limited, revocable, non‑transferable license to use features within the Platform and have no cash value, except where we explicitly provide an exchange mechanism to real currency. Exchange. Where available, you may request an exchange of Credits to real currency subject to: (i) commissions/fees (§5), (ii) KYC/AML checks, (iii) payout limits and methods, and (iv) compliance reviews. Exchange processing may take up to 24 hours (or longer for compliance, banking or weekends). Exchange rates are flexible and may vary. Restrictions. We may delay, limit, or deny exchanges to investigate fraud, chargebacks, abuse, or legal obligations. 5. Commissions, Fees & Taxes Transaction commissions. We may charge commissions on transactions on the Platform and/or on exchanges of Credits to real currency. Variable rates. Commissions/fees may vary between 1% and 10%, differ by user segment, region, category, or promotion, and may change with or without prior notice. Changes apply prospectively. Payment processing. Third‑party processors handle payments; their terms apply. You authorize us and our processors to charge your selected method for fees and taxes. Taxes. Users are responsible for applicable taxes. We may withhold/collect taxes where required. 6. Resale & License to Recipients Uploader warranty. Uploaders (Tuners) represent that they own or have sufficient rights in the Solution and that it doesn't infringe third‑party rights or contain malware. Recipient license (resale permitted). Unless expressly stated otherwise before a transaction is concluded, the Uploader grants the purchasing/receiving user (the "Recipient") a worldwide, perpetual, irrevocable, non‑exclusive, transferable, and sublicensable license to use, reproduce, modify, distribute, and resell the Solution, including re‑listing it on the Platform. Attribution & moral rights. To the extent permitted by law, Uploaders waive or consent not to assert moral rights that would restrict Recipient's permitted uses. No exclusivity. The Platform does not guarantee exclusivity of Solutions unless explicitly agreed between users. 7. Bonuses, Promotions & Loyalty Discretionary nature. We may grant bonuses, promo Credits, or other benefits to some, all, or none of our users, with or without notice and for any or no reason. No entitlement. Bonuses are not guaranteed, may be granted at random in random amounts at random times, may be time‑limited, and may be revoked in case of abuse, fraud, or error. Users have no right to receive a bonus because another user received one. No cash value. Unless we explicitly state otherwise, bonuses cannot be exchanged for cash. 8. Acceptable Use You agree not to: violate laws or third‑party rights (including IP rights and vehicle emissions/safety regulations); upload or distribute malware, backdoors, or unsafe calibrations; misrepresent identity, experience, or Solution capabilities; manipulate ratings, reviews, fees, or search results; scrape, reverse engineer, or overload the Platform; attempt unauthorized access or circumvent security. 9. IP & Takedown Your content. Except for the license in §6, you retain rights in your content. You grant 24ECU a non‑exclusive, worldwide, royalty‑free license to host, cache, display, and transmit your content to operate the Platform. Takedown. We respond to IP complaints and may remove content or suspend accounts. Submit notices to [email protected] with sufficient details (ownership, URLs, evidence, contact). Counter‑notices may be accepted where appropriate. 10. Disputes Between Users; Escrow (if enabled) Direct resolution. Buyers and Tuners should first attempt to resolve issues directly via the Platform messaging. Mediation. Where available, 24ECU may offer optional mediation or escrow; we may release funds according to documented delivery and policies. Time limits. Disputes must be opened within 7 days of delivery unless a listing specifies a different period. 11. Notifications & Communications Service messages. You consent to receive service communications (e.g., new request alerts, receipts) by email, in‑app, web push, or SMS, per your settings. Marketing. Marketing messages require your consent and may be withdrawn anytime. 12. Privacy & Cookies Your use is subject to our Privacy Policy and Cookie Policy. Non‑essential cookies are used only with consent. 13. Changes to the Platform or Terms We may modify features, fees, and these Terms. Material changes will be notified by reasonable means. Continued use after the effective date constitutes acceptance. 14. Suspension & Termination We may suspend or terminate accounts for breach, fraud, or risk to the Platform. Upon termination, licenses previously granted to Recipients under §6 remain in effect. 15. Warranties & Disclaimers As‑is. The Platform and Solutions are provided "as is" without warranties of any kind. Vehicle risk. Tuning involves mechanical and regulatory risk. You assume all responsibility for compliance and outcomes. 16. Limitation of Liability To the maximum extent permitted by law, 24ECU is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our aggregate liability is limited to the greater of €50 or the fees paid to us by you in the 12 months preceding the event. 17. Governing Law & Jurisdiction These Terms are governed by Romanian law. Courts of Romania shall have exclusive jurisdiction, without prejudice to mandatory consumer protection rules. EU consumers may use the EU ODR platform. 18. Miscellaneous Severability. If any provision is invalid, the remainder remains in effect. Assignment. You may not assign without consent. We may assign in connection with a merger or sale. Entire Agreement. These Terms, plus policies referenced herein, constitute the entire agreement.

Privacy Policy

24ECU — Privacy Policy Last updated: October 12, 2025 Company (Controller): 24ECU Email (privacy contact): [email protected] Registered address: Baia Mare, Romania, str. Paraului nr. 33 This Privacy Policy explains how we process personal data when you use TuningMarketplace. We comply with the EU GDPR and applicable national laws. 1. Data We Collect Account data: name/username, email, password hash, role (tuner/buyer), country/locale, preferences. Profile & marketplace data: listings, requests, purchases, resales, ratings/reviews, dispute history. Payment & credits: transaction amounts, currency, Credits balance/history, payout identifiers (tokenized), invoices; limited payment instrument data via processors. Communications: messages, support tickets, email/push preferences. Device & usage: IP address, user‑agent, device identifiers (where permitted), event logs, error logs, security signals. Cookies/consent: categories accepted/rejected, timestamp, version, consent ID (see Cookie Policy). KYC/AML (if cashout): identity data (per legal requirements), verification artifacts. 2. Purposes & Legal Bases Provide the service (accounts, transactions, Credits, delivery, in‑app comms): Contract (Art. 6(1)(b)). Security & integrity (fraud detection, abuse prevention, incident response): Legitimate interests (Art. 6(1)(f)). Payments, accounting, tax, KYC/AML: Legal obligation (Art. 6(1)(c)). Non‑essential cookies, analytics, marketing emails/push: Consent (Art. 6(1)(a)). Defending legal claims: Legitimate interests. 3. How We Share Data Processors: hosting, CDNs, analytics, email/push providers, payment processors, KYC providers, customer support tools. All under Data Processing Agreements. Other users: usernames, ratings, and content that you choose to publish; transaction counterparties may see necessary order information. Legal & safety: to authorities or third parties where required by law or to protect rights. Corporate events: in case of merger, acquisition, or restructuring, subject to safeguards. 4. International Transfers Some processors may be outside the EEA/UK. We use appropriate safeguards such as Standard Contractual Clauses (and, where applicable, UK IDTA) and conduct transfer impact assessments. 5. Retention Account data: for your account's lifetime; basic logs up to 24 months. Transactions & invoices: as required by tax/accounting law (typically 5–10 years). KYC/AML: per statutory retention requirements. Consent records: ≄ 6 years for audit. Support tickets: typically 24 months. 6. Your Rights Subject to conditions and exceptions, you have the right to: access, rectify, erase, restrict, object, portability, and withdraw consent at any time (without affecting prior processing). You also have the right to lodge a complaint with your supervisory authority. Romanian Supervisory Authority (ANSPDCP): B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, 010336, București, Romania — www.dataprotection.ro Requests may be sent to [email protected]; we may ask for verification. 7. Cookies & Similar Technologies See our Cookie Policy for details on categories, vendors, and consent management. Non‑essential cookies load only after consent. 8. Web Push & Notifications With your consent, we process device tokens and topics (e.g., make/ECU/region) to send service notifications (e.g., new requests). You can change preferences in your account or browser/OS settings. If you decline push, we may send email digests where appropriate. 9. Children The service is not intended for children under 16. We do not knowingly process their data. If you believe a minor has provided data, contact us to delete it. 10. Security We implement appropriate technical and organizational measures (encryption in transit, access controls, backups, least‑privilege, monitoring). No system is 100% secure. 11. Data Breach We assess incidents promptly and, where required, notify authorities and affected users in accordance with GDPR. 12. Automated Decisions/Profiling We do not make solely automated decisions with legal or similarly significant effects. We may rank listings or flag suspected fraud using automated signals; human review is applied before enforcement where required. 13. Third‑Party Links The Platform may contain links to third‑party sites. Their privacy practices are not covered by this Policy. 14. Changes We may update this Policy to reflect changes in law, technology, or our services. Material changes will be communicated by reasonable means. The "Last updated" date shows the latest revision. 15. Contact 24ECU — Privacy Contact: [email protected] Address: Baia Mare, Romania, str. Paraului nr. 33

Cookie Policy

TuningMarketplace — Cookie Policy (EU/EEA Compliant) Last updated: October 17, 2025 This Cookie Policy explains how TuningMarketplace uses cookies and similar technologies on tuningmarketplace.com and any related subdomains. It should be read together with our Privacy Policy and Terms of Use. 1) What are cookies and similar technologies? Cookies are small text files stored on your device when you visit a website. Local storage / session storage are browser storage mechanisms used to keep data on your device. SDKs / Pixels are small code snippets used to measure usage or deliver ads. Beacons help understand how you interact with pages and emails. We refer to all of these as "cookies" in this policy. 2) Who places cookies? First‑party cookies are set by us. Third‑party cookies are set by providers (e.g., analytics, payment, support, anti‑fraud, content delivery). We maintain an up‑to‑date list of third parties in the Cookie Table below. 3) Why do we use cookies? (Purposes & legal bases) We use cookies for the purposes below. For users in the EU/EEA/UK, we only set non‑essential cookies with your consent. Strictly necessary cookies are set without consent because they are essential to provide the service you request. Category: Strictly necessary Purpose: Login sessions; load balancing; security & fraud prevention; cookie consent storage; payment checkout; account features (e.g., cart, credits). Examples: session ID; CSRF token; CDN; rate‑limit tokens Legal basis: ePrivacy exemption (strictly necessary) Category: Preferences Purpose: Remember choices (language, region, UI settings). Examples: locale, theme Legal basis: Consent Category: Analytics Purpose: Understand Site usage and improve performance (aggregated metrics). Examples: page views, events, referrers, error logs Legal basis: Consent Category: Marketing (if used) Purpose: Measure campaigns; personalize content. Examples: ad attribution, remarketing Legal basis: Consent We do not use cookies to make solely automated decisions that produce legal or similarly significant effects. 4) What cookies do we use? Provider: TuningMarketplace Cookie/Storage: tm_session, csrftoken, localStorage: authToken, role, prefs Purpose: Auth/session, CSRF, role‑based UI, preferences Retention: Session to 12 months We update this table when vendors or purposes change. 5) Consent, rejection, and withdrawal When you first visit the Site, we display a consent banner that: (a) clearly describes categories of cookies, (b) allows you to Accept all, Reject all, or Customize (granular choices), and (c) links to this policy. You can change or withdraw your consent at any time via Cookie Settings. We record your consent choices (timestamp, version, categories) and respect them on subsequent visits. 6) Managing cookies in your browser You can delete or block cookies via your browser settings. Blocking strictly necessary cookies may break the Site. Links: Chrome, Firefox, Safari, Edge (see vendor help pages). 7) Do we use third‑country transfers? Some providers may process data outside the EEA/UK. Where applicable, we rely on adequate safeguards (e.g., Standard Contractual Clauses) and assess transfer risks. 8) Retention Cookie lifetimes are listed in the table above or vendor documentation. Consent records are retained for at least 6 years (or as required by law) for audit purposes. 9) Changes to this Policy We may update this Policy to reflect changes in technology, law, or our services. If changes are material, we will show a prominent notice on the Site and update the "Last updated" date. 10) Contact Controller: 24ECU - [email protected] Address: Baia Mare, Romania, str. Paraului nr. 33

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